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Latest Vacancy.

Posted on 19/11/2019

Product Support Agent

Location  Wroughton

Due to continued growth and an internal promotion, a Product Support Agent is required, on a permanent basis, to provide both first line support to customers already using our products, and nurture relationships with new and prospective clients.

Reporting to the Customer Support Manager, the successful candidate will be trained and work closely with the Support Co-ordinator and Development department to ensure customers issues are dealt with effectively and efficiently within our agreed SLA’s, and with the Marketing team to support new business campaign activities.

Full time position, permanent. Salary + bonus and company benefits, based in Wroughton, Swindon.
 


Read more about this job View all vacancies (1)
/Careers/Introduction
 

Join our team

We are a successful, international organisation, working within the global automotive and parts replacement aftermarkets.

Founded in 1999, today we partner with over 100 market-leading brands, helping them to work within the most productive and efficient parts & application data cataloguing environment.

See what our staff have to say

/Careers/Staff-Benefits

Our most valuable resource is our staff.

Which is why we promote a friendly, positive working culture that includes:

  • A comfortable, modern office environment, in a picturesque setting with free on-site parking.
  • Annual bonus scheme, based on company performance.
  • 28 days annual leave (including bank holidays), rising to 33 days after 5 years.
  • Plus holiday buy-back scheme and flexi-time.
  • £500 refer-a-friend incentive to employees who refer external candidates.
/Careers/Life-at-Elcome
 

Matt - Developer

I joined the Software Development team in 2017 to maintain existing applications and create new ones. The challenges Elcome faces are interesting and it’s a forward thinking company, using the latest technologies and techniques. One day I might be adding new features to an existing MVC5 application, the next – creating a tool to efficiently load and process millions of database records, the next – designing and creating a new web API in ASP.NET Core.

Elcome is a small enough company that your work really has an impact and I enjoy the variety, which takes me from the visually focused frontend down to the performance focused backend – there’s always something new to learn.

Read more Staff Testimonials
/Careers/Career-Opportunities

We offer career opportunities in a diverse range of roles, including:

  • Software Development
  • Data Analysis
  • Web & Print Artwork and Design
  • Customer Support
  • Sales, Marketing & Account Management

Current Vacancies

You can find all our current vacancies here.
  • Posted on 19/11/2019

    Product Support Agent

    Location  Wroughton

    Due to continued growth and an internal promotion, a Product Support Agent is required, on a permanent basis, to provide both...

    Read More

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About Elcome
 
Copyright © Elcome Ltd 1999-2020 | Company Number 03715307 | VAT Number 718054835. All rights reserved. Various trademarks held by their respective owners.
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